Details about the warranty provided for products are mentioned on the respected products page, New Leeds provides a warranty period for all branded products. Most of the products come with an Agent / Dealer warranty. And details of their warranty are already mentioned on the invoice / smart warranty provided with the products.
Warranty only covers manufacturer defects. Claims will be provided only within the warranty period, any claims out of the warranty period will not be accepted by New Leeds and the customer is liable for any repair charges to be paid for any repairs out of the warranty period.
Warranty Terms & Conditions
All Apple warranty claims will be handled by the Apple Authorized Service Provider in Sri Lanka or Directly by Apple inc. In case of a warranty replacement, only the device will be replaced (not a new seal box) by Apple Inc, and not by New Leed’s In case of a defect in the display or earpiece, only the defective part will be replaced, not the unit as a whole. Please note warranty replacement shipment may take up to 45 to 60 days or more to process, and within this period there will not be any loan phones / Consoles provided for any circumstance. Water / Liquid damaged, physically damaged, and burn damaged devices are not eligible for warranty claims under any circumstances, and New Leeds will not be responsible for above mentioned damaged devices, repair costs must be borne by the customer. If the device iCloud is active, New Leed’s will not be at any authority to replace the device without the advice of the Apple Authorized Service Provider in Sri Lanka or directly by Apple. All replacement has to be done by the customer there onwards. If the device is Jailbroken or if the device is rooted this will cancel the warranty of the device. Charger, Data Cable, Handsfree, and Battery warranty is only for 6 months. Tempered, Back Covers, and Apple watch straps, Apple Watch Tempered are non-returnable after-sales. For the warranty claims device should be handed over to New Leed’s before 14 days of the warranty expiring date.
Please produce invoice for warranty claims.
Warranty does not cover any damage other manufacturing defects.
No returns or refunds will be entertained once goods sold.
warranty does not cover for damages for item such a physical damage (Burn marks, Pin damage, Corrosion, Scratch marks, Damage against lightning, Split of food or beverages, damages due to unauthorized tempering, Natural disaster)
